CRM Audit - CRM Workflow
An often overlooked part of the dealership, is just how vital a proper working CRM can be to closing more sales, following up better with customers and increasing the professionalism of the dealership. We can show you how to not spend one more dollar in advertising and sell more cars, simply by being more organized and using the CRM better. We are experts in most of the automotive CRM software tool with hours of both user and administrative role usage. We know how to supercharge a CRM and make it the tool that can help you sell more cars.
CRM Services Include:
CRM Audit
Allow us to audit your sales people's process and follow up. Most dealers are shocked at the results. We do a deep dive into the 3 Day, 10 Day and 30 Day follow up for unsold internet leads for the store. We allow the dealer to visually see everything the sales reps are and are NOT doing. Most of the time the CRM is not automated so the drudgery and mis communication that happens in the CRM is often unknown by the dealer. We show you the pitfalls and ways to make the follow up more professional and close more deals.
Automation and Process Improvement
Leading Edge Dealer Marketing will build out a follow up process for Internet Leads to make sure that the dealership stays in contact with the customer. We also organize the CRM and teach the store to manage it by statuses. This improves dealership personnel efficiency and makes sure that the most important leads are worked first.
We are experts and have full administrative knowledge of Dealer Socket, Dealer Peak, VIN Solutions, Drive Centric, and eLead.
CRM Vendor Selection
We can also assist in the selection of the best automotive CRM solution based upon our years of experience of each system and how your store is set up. After using, testing, and editing more than 15 different ILM and CRM platforms we have developed an in-depth understanding of the limitations that most stores face when using their CRMs. Let us help you take those pain-points away by selecting the right partner for your store.
Allow us to audit your sales people's process and follow up. Most dealers are shocked at the results. We do a deep dive into the 3 Day, 10 Day and 30 Day follow up for unsold internet leads for the store. We allow the dealer to visually see everything the sales reps are and are NOT doing. Most of the time the CRM is not automated so the drudgery and mis communication that happens in the CRM is often unknown by the dealer. We show you the pitfalls and ways to make the follow up more professional and close more deals.
Automation and Process Improvement
Leading Edge Dealer Marketing will build out a follow up process for Internet Leads to make sure that the dealership stays in contact with the customer. We also organize the CRM and teach the store to manage it by statuses. This improves dealership personnel efficiency and makes sure that the most important leads are worked first.
We are experts and have full administrative knowledge of Dealer Socket, Dealer Peak, VIN Solutions, Drive Centric, and eLead.
CRM Vendor Selection
We can also assist in the selection of the best automotive CRM solution based upon our years of experience of each system and how your store is set up. After using, testing, and editing more than 15 different ILM and CRM platforms we have developed an in-depth understanding of the limitations that most stores face when using their CRMs. Let us help you take those pain-points away by selecting the right partner for your store.
